Privacy Policy

Keystone Dental (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather through our website keystonedental.org and during the course of providing dental services. Effective Date: November 3, 2024

Information We Collect

We may collect the following types of information: Personal Information:

• Name, address, phone number, email address
• Date of birth
• Dental insurance information
• Medical and dental history
• Treatment records, including x-rays, photos, and treatment plans

Website Usage Information:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of your visit
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our dental services
• To communicate with you about appointments, treatments, and follow-ups
• To process insurance claims and payments
• To send you promotional materials about our services (with your consent)
• To comply with legal and regulatory requirements
• To analyze website usage and improve our online presence

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure, encrypted storage of digital records
• Limited access to patient information for authorized personnel only
• Regular staff training on privacy and security practices
• Secure disposal of outdated records

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With other healthcare providers involved in your treatment
• With insurance companies to process claims (with your consent)
• With law enforcement agencies or regulatory bodies when required by law
• With third-party service providers who assist in our operations (e.g., billing services, IT support)

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request corrections to your personal information
• Request deletion of your personal information (where applicable)
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@keystonedental.org

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.